Your privacy matters to us. This Privacy Policy explains how axiebet collects, uses, stores, and protects your personal information when you use our platform. We are committed to handling your data responsibly and in full compliance with Philippine privacy law.
Here's a quick overview of our core privacy commitments. The full details are in the policy below.
All personal data transmitted between your device and axiebet is encrypted using industry-standard TLS/SSL protocols. Your information is never sent in plain text.
axiebet does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the axiebet platform.
axiebet processes personal data in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) and the regulations of the National Privacy Commission (NPC).
You have the right to access, correct, and request deletion of your personal data held by axiebet, subject to legal and regulatory retention requirements.
axiebet collects only the personal data that is necessary to provide our services, verify your identity, and comply with applicable regulations. We do not collect data we don't need.
You can opt out of marketing communications from axiebet at any time through your account settings or by contacting our support team. Opting out does not affect service-related communications.
Important: This Privacy Policy ("Policy") describes how axiebet ("axiebet", "we", "us", "our") collects, uses, discloses, and safeguards the personal information of users ("you", "your") of the axiebet platform at axiebet.app. By registering an account or using the axiebet platform, you consent to the practices described in this Policy. Please read it carefully.
1.1 axiebet is committed to protecting the privacy and personal data of all users of our platform. We understand that Filipino players trust us with sensitive information, and we take that responsibility seriously.
1.2 This Policy applies to all personal data collected through the axiebet website at axiebet.app, our mobile platform, and any related services, communications, or interactions you have with axiebet.
1.3 axiebet operates in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
1.4 For the purposes of this Policy, axiebet acts as the personal information controller in respect of the personal data it collects from users of the platform.
axiebet collects personal data in the following categories:
When you create an axiebet account, we collect: your full legal name, date of birth, Philippine mobile number, email address, and residential address. This information is required to create and maintain your account.
To comply with Philippine anti-money laundering regulations and to verify your age (21+), axiebet may collect copies of government-issued identification documents (such as a Philippine passport, driver's licence, SSS ID, PhilSys ID, or UMID), proof of address, and proof of payment method ownership.
axiebet collects information about your deposits, withdrawals, and transaction history on the platform. We also collect payment method details (such as your GCash mobile number or bank account details) to process transactions. axiebet does not store full payment card numbers.
We collect records of your betting and gaming activity on axiebet, including bets placed, games played, amounts wagered, and outcomes. This data is used for account management, dispute resolution, and responsible gaming monitoring.
When you access axiebet, we automatically collect technical information including your IP address, device type, operating system, browser type, and session data. This information is used for security, fraud prevention, and platform optimisation.
If you contact axiebet support, we retain records of those communications, including chat transcripts, emails, and call logs, for quality assurance and dispute resolution purposes.
axiebet collects only the minimum personal data necessary to provide our services and comply with applicable Philippine regulations. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.
axiebet uses the personal data we collect for the following purposes:
4.1 axiebet processes your personal data on the following legal bases under the Data Privacy Act of 2012:
5.1 axiebet does not sell, rent, or trade your personal data to third parties for their own marketing purposes.
5.2 axiebet may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
5.3 All third parties with whom axiebet shares personal data are required to handle that data in accordance with applicable privacy laws and axiebet's data protection standards.
6.1 axiebet uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device when you visit axiebet.app.
6.2 axiebet uses the following types of cookies:
6.3 You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the axiebet platform.
7.1 axiebet retains your personal data for as long as your account is active and for a period thereafter as required by Philippine law and regulatory obligations.
7.2 Transaction records, KYC documents, and gaming activity logs are retained for a minimum of five (5) years following account closure, in compliance with the Anti-Money Laundering Act (AMLA) and PAGCOR requirements.
7.3 Communications records (support chat logs, emails) are retained for a minimum of two (2) years for dispute resolution and quality assurance purposes.
7.4 Where personal data is no longer required for any lawful purpose, axiebet will securely delete or anonymise it in accordance with our data retention schedule.
7.5 You may request early deletion of your personal data by contacting axiebet support. Please note that deletion requests may be declined where retention is required by law or for the resolution of outstanding disputes.
8.1 axiebet implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
8.2 Security measures employed by axiebet include:
8.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, axiebet will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected users without undue delay, in accordance with the Data Privacy Act of 2012.
8.4 While axiebet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your axiebet login credentials.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by axiebet:
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days.
Data Protection Officer: axiebet has appointed a Data Protection Officer (DPO) in accordance with the Data Privacy Act of 2012. You may contact our DPO directly at [email protected] for any privacy-related concerns.
10.1 The axiebet platform is strictly for users who are twenty-one (21) years of age or older, in accordance with Philippine gambling regulations. axiebet does not knowingly collect personal data from persons under the age of 21.
10.2 If axiebet discovers that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the personal data, and forfeit any associated balance in accordance with applicable regulations.
10.3 If you believe that a minor has registered an account on axiebet, please contact us immediately at [email protected].
11.1 axiebet primarily processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines (for example, cloud infrastructure providers), axiebet ensures that appropriate safeguards are in place to protect your data.
11.2 Such safeguards may include contractual clauses approved by the National Privacy Commission, or transfers to countries that have been assessed as providing an adequate level of data protection.
11.3 axiebet will not transfer your personal data to jurisdictions that do not provide an adequate level of protection without your explicit consent or a valid legal basis under the Data Privacy Act of 2012.
12.1 axiebet reserves the right to update or amend this Privacy Policy at any time. The most current version will always be published at axiebet.app/privacy-policy with the effective date clearly indicated.
12.2 Where changes to this Policy are material, axiebet will notify registered users via their registered mobile number or email address prior to the changes taking effect.
12.3 Your continued use of the axiebet platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by axiebet, please contact us:
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you are not satisfied with our response to your privacy concern.
Your data is safe with us. Join thousands of Filipino players who trust axiebet for a secure, fair, and exciting online gaming experience.
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